Returns & Exchanges
At Nasher Miles, we want you to travel with confidence, which is why we offer a hassle-free 7-day return and exchange policy for all our premium luggage and travel gear. Ensure the item is unused and in its original packaging with all tags intact to qualify for a full refund or replacement.
Initiate Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Quality Inspection
Our courier partner will pick up the package within 48 hours for a quality check to ensure the product is in its original, saleable condition.
Processing
Once the item reaches our warehouse and passes inspection, we will process your refund or dispatch your exchange item within 3 to 5 business days.
Refund Confirmation
Refunds for prepaid orders will be credited back to the original payment method, while COD orders will receive a bank transfer or store credit.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing